Privacy Policy

GRATIAGO SRL is committed to protecting and respecting your privacy.

This policy (and any other document to which it refers) sets out the basis on which personal data (including sensitive personal data) collected from you or which you provide to us will be processed.

Please read the following carefully to understand our views and practices regarding your personal data and how it will be processed.

Information collected

The following data may be collected and processed about you:

• Information you share: Provided via order forms, correspondence by telephone, email or any other means. This includes details relating to the use of our services, orders placed, participation in events or communication about our products. Information may include name, address, email, telephone number, date of birth, gender and location.

Use of information

The information held about you will be used in the following ways:

• To fulfil our obligations under any contract entered into with you and to provide you with information about the products and services you have requested.
• To validate your ability to access or use the services.
• To provide support and service.
• To evaluate the effectiveness of the Gratiago application, the Gratiago method and incentive modules on treatment compliance.

Terms of use

This application is for private use only.

Use of this application is at your own risk.

It is your responsibility to ensure that all products, services or information meet your specific needs.

All material in this application is the property of GRATIAGO SRL and may not be reproduced without permission.

Mobile application software

Use of the Gratiago website and mobile application software constitutes acceptance of this Privacy Policy.

Additional terms and conditions apply to registration or use.

Personal data processing

On rare occasions, data collected may be transferred and processed outside the European Economic Area (EEA).

By submitting your data, you consent to such transfer, storage or processing.

Data security measures will be applied in accordance with this policy.

Your rights

You have the right to request that your personal data not be processed for marketing purposes. You will be informed before data is collected whether it will be used for such purposes or disclosed to third parties for such purposes.

To exercise this right, contact privacy@gratiago.com.

Personal data requests

You have the right to request access, rectification, deletion or restriction of your personal data held by us.

Specifically, you can ask :

• Access to your personal data and information on how it is processed.
• Rectification of inaccurate or incomplete personal data.
• Deletion of your personal data, if applicable.
• Restricting the processing of your personal data.
• Data portability, wherever possible.

To make such requests or inquire about your personal data, please contact privacy@gratiago.com.

Cookies and consent

Cookies may be used on our website to enhance the user experience.

By using our website, you agree to the terms of this policy.

Changes to the privacy policy

Any changes to the privacy policy will be published on this page and, if necessary, notified by email.

If you have any questions about this policy or to make any data-related requests, please contact privacy@gratiago.com.

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