Help

If you have any specific questions about the study or the application, please contact Dr Pourjavan (Principal Investigator) via:

Whatsapp (message only) on number +32.498.27.47.25

To start the conversation, click here

User questions

‍1"The audio method or the little phrase, it's always the same..."

Answer:
It's true that it's repetitive. But it's voluntary.
It's a bit like learning to play the piano: at the beginning, you repeat the same scales, and it's this repetition that creates mastery and automatism.
Gratiago uses these short messages to transform taking your drops into a positive, natural ritual, which will become as automatic as brushing your teeth.

2 "Why not settle for a simple reminder?"

Answer:
A reminder alone can help for a few weeks, but then motivation runs out.
Gratiago goes further:

  • He'll call you back,
  • It accompanies you with a kind voice or a positive phrase,
  • It rewards you for your perseverance.
    This combination creates a lasting habit, not just a one-off help.

3 "Isn't this just a gimmicky app?"

Answer:
Some apps entertain for a while, but they don't build real habits.
Gratiago is based on behavioral science to help overcome forgetfulness, lack of motivation and everyday fatigue.
It's a health companion, to build a patient who is a player in his or her own health.

4 "Why create a habit?"

Answer:
Glaucoma is a silent disease: it's not immediately obvious whether the treatment is working, but it can have unpleasant side effects.
This is why many patients stop after a few months, which can worsen the disease.
Gratiago is designed to make taking your drops a natural reflex, like a well-established daily hygiene routine.

5 "What if one day I lose my routine in spite of everything?"

Answer:
Life is made up of changes: a trip, stress, a complicated period...
In these moments, Gratiago is not intrusive but can become present again, like a faithful friend with an outstretched hand.
It gently reminds you of the importance of your treatment and helps you to find your way and your rhythm, without judgment.

6 "What's in it for me?"

Answer:

  • Less forgetfulness and stress linked to your drops.
  • More pleasant treatment thanks to support.
  • Rewards for your efforts.
  • And above all: better long-term protection for your eyesight.

In short: Gratiago is not just another app.
It's a scientific, caring tool that helps you keep your eyes healthy, by transforming the stress of treatment into a positive, simple and lasting ritual.

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